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Senior ServiceNow Developer

Job in Milford Mill, Baltimore County, Maryland, USA
Listing for: CGI Njoyn
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, IT Support, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 89600 USD Yearly USD 89600.00 YEAR
Job Description & How to Apply Below

Overview

Job order - J - Permanent Full Time

Title Senior Service Now Developer

Category Software Development/ Engineering

City Baltimore, Maryland, United States

CGI Federal is seeking a Senior Service Now Developer with extensive experience in various modules and services;
Experience as a Service Now Team Lead providing direction and assistance to the development team. This position is located in the Baltimore, MD office with a hybrid working model acceptable.

Responsibilities
  • Provide support as a Team Lead and as a Service Now Senior Developer.
  • Analyze customer requirements and develop a solution architecture that addresses technical, management, automation, and operational reporting aspects of the proposal.
  • Lead the development of solution artifacts, such as roadmaps, optimization of operations, architecture and/or block diagrams with a view beyond User Story requirements.
  • Provide support in building prototypes and lead technical reviews and discussions of defined requirements.
  • Provide support and mentor Service Now Developers.
Required qualifications
  • Bachelor's and 7 years of experience, Master's and 5 years of experience or 11+ in lieu of a degree
  • 8+ years of experience as Service Now developer
  • Experience with AWS Cloud Management Platform
  • Excellent technical leadership skills and initiative to take on additional responsibilities
  • Excellent written and oral communication skills to deliver technical solutions simply and succinctly
  • Experience with the US Federal Government
  • Must be able to obtain and maintain a Public Trust. Contract requirement.
  • 8+ years of experience with developing Service Now solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, Sec Ops, GRC, HR
  • 5+ years of experience with technical discussions and reviews
  • Experience across numerous parts of the Service Now platform and experience with commonly integrated third-party technologies
  • 5+ years of experience in developing system architecture, design principles, and impacts
  • 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM etc.)
  • 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
  • 5+ years of technical leadership experience driving change/solutions
Desired qualifications
  • Additional Service Now CIS certification with preference for the following:
    Certified System Administrator, Certified Application Developer
  • CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management
  • Experience with Web development technologies (X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java)
  • Experience with implementing JavaScript to support automation across Service Now modules
  • Experience with REST and SOAP web service protocols
  • Experience with Business Rules, Workflow, Identification Rules, Work spaces and External Portals
  • Knowledge of SAML, Active Directory, or LDAP
  • Specialized Service Now Developer Certifications (ITSM, HAM, SAM, ITBM, CSM, Sec Ops, GRC, TRM/APM or HR)
  • Project Management or Agile certification
  • ITILv4 Foundations Certification
  • Ability to work in a high growth, fast paced environment

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors. A reasonable estimate of the current range in the U.S. is $89,600.00 - $.

Benefits and compliance
  • CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
    Competitive compensation;
    Comprehensive insurance options
  • Matching contributions through the 401(k) plan and the share purchase plan
  • Paid time off for vacation, holidays, and sick time;
    Paid parental leave
  • Learning opportunities and tuition assistance;
    Wellness and Well-being programs

#CGI Federal Job

#LI-RJ1

Equity and inclusion

Together, as owners, CGI promotes ownership, teamwork, respect and belonging. Qualified applicants will receive consideration without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military or veteran status, marital status, sexual orientation or gender identity, or any other legally protected status. CGI provides reasonable accommodations to qualified individuals with disabilities for applying.

For accommodation requests, contact US_ with a Position .

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Position Requirements
10+ Years work experience
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