Salesforce Developer

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Index Analytics is seeking a Salesforce Developer (Mid) to support Government clients in the Baltimore and Washington D.C. Metro Area. The incumbent will design and develop Solutions in Salesforce, work with Business Analysts, Architects, and other members in the team to help drive innovation using the Salesforce platform.

This position requires an in-person interview at our HQ.Responsibilities Contribute to all technical aspects of the project, including designing, developing, testing, and deploying Salesforce applications throughout the full development lifecycle.

Quickly learn and apply new Salesforce features, tools, and technologies, while effectively communicating with business owners, technical teams, development partners, and user groups to support solution delivery.

Ensure development projects meet business and end‑user requirements by identifying, troubleshooting, and resolving system issues to deliver reliable, high‑quality solutions.

Support proof‑of‑concept efforts and technical solutioning, helping establish the technical vision and partnering with developers to bring that vision to life.

Collaborate closely with stakeholders and team members to enable timely project delivery, supported by strong verbal and written communication skills and effective documentation.

US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust.

Bachelor's degree in computer science, Information Technology, or a related field with four (4) or more years of experience with customization on the Salesforce Lightning platform. including Lightning components using the Lightning Design System, Lightning Web Components or Lightning Aura Components and Apex (Batch, Controllers, Triggers).Two (2) or more years of experience with declarative development on Salesforce using Workflows, Approval Processes, Process Builder, Flows, etc.

Proven experience with implementing Salesforce Sales/Service Cloud. Solutions include Live Chat, Knowledge, Case Lifecycle Management, Assignment Rules, Reports and Dashboards, etc.

Hands-on experience with Salesforce Experience Cloud design and development and working with third-party tools and market-place solutions from the App Exchange.

Strong understanding of authentication and security protocols, including configuration of SAML and OAuth flows, and use of Salesforce application/platform security tools such as Snyk, App Omni, or comparable solutions.

Extensive experience integrating Salesforce with external systems, leveraging both point‑to‑point integrations and middleware platforms

Knowledge of GIT and CI/CD tools such as Copado is preferred.

Strong communication and analytical skills.

Preferred

Certifications:

Salesforce Certified Administrator Salesforce Certified Platform Developer ISalesforce Certified Platform Developer II Attention Candidates We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal () or a corporate email address (). If you have any concerns, please don't hesitate to reach out to us at r you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process.

We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.

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