Service Shop Dispatcher

Automotive Dealership Professional

We are seeking an experienced automotive dealership professional with a strong background in Parts and Service operations. This position requires prior GM or dealership experience. Candidates without relevant dealership experience will not be considered.

Key Responsibilities:

• Maintain dealership service and parts records with strong bookkeeping skills.
• Look up and verify VIN information such as (Recalls, TSB's, Special coverage)
• Accurately add and manage technician labor times.
• Research and process warranty claims, operations, and TSBs (Technical Service Bulletins) in advance.
• Coordinate and channel work efficiently through the service shop.
• Maximize technician proficiency, productivity, and overall shop production.
• Reconcile technician schedules and workload to ensure optimal workflow and efficiency.
• Support daily service department operations and maintain high standards of accuracy and organization.

Qualifications:

• Previous GM dealership experience preferred.
• Prior automotive dealership Parts & Service experience required.
• Strong understanding of warranty procedures, labor operations, and Compliance.
• Excellent organizational and scheduling skills.
• Ability to work in a fast-paced dealership environment.
• Strong communication and teamwork abilities.

Compensation & Benefits:

• Competitive compensation based on experience.
• Paid time off and vacation benefits.
• Medical and dental insurance.
• 401(k) retirement plan.
• Opportunity to work between two dealership locations.

Schedule:

• Monday to Friday
• Saturdays if needed
• 8 - 10 work hour shift

Job Type: Full-time