Team Lead - Primary Care West Haven - Milford

Team Lead - Primary Care West Haven - Milford

Job Category
:
Administrative Support for Medical Practices

Requisition Number
: TEAML
001664

• Posted :
  February 18, 2026
• Full-Time
• On-site

Showing 1 location

Salary Range
: $23.00 to $26.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Internal Medicine Group with multiple locations is seeking a Team Lead. The hours are Monday through Friday 8:30am to 5:00pm. The position is located primarily in Milford but may float to office locations in New Haven, West Haven, Guilford, Wallingford and Cheshire as needed.

The Team Lead handles daily work flow, schedules, and issues within a department.

• Point person for the department including answering questions and inquiries from employees in the department, outside the department, patients, etc.
• Resolves daily workflow issues
• Train employees in the department
• Maintain training materials and process / procedures
• Reminds employees of policy and procedures

• Full understanding of department work flow, systems, and procedures
• Communicates directly and clearly
• Demonstrated knowledge of computers

• High school diploma or equivalent
• 5 years of experience in the department or similar department

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.