Guest Experience Team; Host + Gamer Finish

Location:
PiNZ - Milford, Massachusetts

Wage: $16 - $18/hour (based on experience)

Do you love meeting new people, creating smiles, and keeping the fun rolling? As part of our Guest Experience Team
, you’ll wear two hats:
Host (the first smile our guests see) and Gamer (the one who keeps the arcade & attractions buzzing). If you’re outgoing, energetic, and ready to make every visit unforgettable — this is your spot!

• Minimum age: 16+
• A friendly, upbeat personality — you thrive on guest interaction
• Strong multitasking skills (seating guests, running games, answering questions)
• Comfort with light tech troubleshooting for arcade games (training provided)
• Experience in hospitality or customer service is a plus (but not required)

• Greet, seat, and welcome guests with a positive attitude
• Manage reservations and waitlists with ease
• Operate and monitor arcade games and attractions
• Help guests with gameplay and troubleshoot when needed
• Keep the lobby, arcade, and guest areas organized and guest-ready
• Team up with coworkers to deliver smooth, fun-first service

If you’re ready to mix hospitality with high-energy fun, join our Guest Experience Team today — where every shift feels like game night!