Senior Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start  
** Caring. Connecting. Growing together.*
* ** Reliant Central Check-In
** has an immediate opening for a friendly, patient-focused and detailed oriented  
** Senior Patient Care Coordinator
** to join our team. The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

** Schedule (FT, 38.75 hours):
** Monday through Friday, will work 7.75 hrs. per day Monday - Friday between the hours of 7am to 5pm. The schedule will be determined by the practice manager upon hire.

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* Location:

** 101 Cedar St Milford, MA 01757 This position is 100% onsite at our Milford, MA office location.

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* About the Role:

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* Support the care team and patients by greeting and checking in patients, answering in person and telephonic inquiries, collecting payments, completing daily site deposit, insurance verification and maintaining demographic information.

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* Primary Responsibilities:

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* + Conduct or participate in scheduled practice meetings

+ Assist in the handling of patient complaints

+ Participate with Practice Manager in new staff selection and hiring and on boarding of new Medical Receptionists

+ Conduct on-site new staff administrative training

+ Participate in organizational initiatives and projects including workflow improvement initiatives

+ Ordering of all department supplies

+ Perform other duties as assigned

** What are the reasons to consider working for United Health Group?
Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:*
* + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

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Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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* Required Qualifications:

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* + High School Diploma/GED (or higher)

+ 1+ years of administrative experience in a medical office setting

+ 1+ years of experience working with Epic

+ Intermediate level of computer proficiency in Microsoft Office

+ Access to reliable transportation

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* Preferred Qualifications:

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* + Strong written and oral communication skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

_At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

_United

Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without…