Phlebotomist​/Lab Support Tech - Milford Regional, Outpatient Float

Exemption Status:
Non-Exempt Hiring Range: $15.75 - $28.35 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details:
Holidays
- Every Third Holiday, Monday through Friday, Weekends
- Every Third Weekend Scheduled

Hours:

Monday-Friday 6am-8pm Saturday
- Sunday 9am-5pm

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours:

24 Cost Center: 26000 - 1720 Phlebotomy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or "caregiver" fills an important role for our patients and their families every day. Who is a caregiver? It's not just the person who delivers the care. It's all the people who make it work ... and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention.

They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

• Collects blood samples using appropriate venipuncture techniques across all age groups.
• Follows departmental protocols for sample collection.
• Communicates difficulties or complications to supervisors and maintains professional conduct.

• Receives specimens in the computer system.
• Labels and prioritizes specimens (e.g., STAT, STROKE, CSF) accurately.
• Transports specimens promptly and redistributes them per protocol.

• Maintains a clean and organized drawing station or cart.
• Restocks supplies at the end of each shift.
• Keeps patient orders accessible and organized.

• Registers all courier-delivered specimens accurately and efficiently.
• Troubleshoots printer issues as needed.

• Demonstrates mastery of hospital information systems.
• Orders tests accurately using knowledge of test dictionaries and panels.
• Communicates with departments for clarification when needed.

• Answers and transfers calls courteously and efficiently.
• Ensures coverage for incoming calls at all times.

• Performs heel sticks and PKU collections proficiently.
• Ensures proper sample volume and quality.

• Adapts to workflow changes and staffing needs.
• Provides coverage for home draws, secretarial duties, and drawing stations.
• Offers constructive feedback to supervisors.

• Restocks supplies and reports low inventory.
• Uses PPE appropriately and provides shift reports.
• Maintains procedural proficiency through annual reviews.

• Uses Responder 5 efficiently and works independently.
• Maintains PPE compliance and pager readiness.
• Stocks supplies, trains nursing staff, and ensures timely patient draws.

• Applies knowledge of growth and development stages to patient care.
• Demonstrates age-appropriate communication and support.

• Complies with established departmental policies, procedures, and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains, regular, reliable, and predictable…