IT Co-op
Job in
Milford, Worcester County, Massachusetts, 01757, USA
Listed on 2026-07-16
Listing for:
Consigli
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Job Title:
IT Intern
Employment Type:
Intern
Division:
Information Technology
Department:
Information Technology
Work Schedule:
Full-time/40-hours - In Person
Salary Range: $23 - $28/hour
The Information Technology Intern supports the Support and Jobsite Operations teams in troubleshooting and resolving technical issues.
This role offers hands-on experience in IT system management, customer support, and multitasking within a fast-paced, complex operational environment.
Responsibilities / Essential Functions
* Work directly with our Support/Jobsite operations team and assist in technical problems/issues as needed.
* Work directly with our Support and Jobsite Operations teams to assist with resolving technical problems and issues as they arise.
* Assist in the installation, configuration, and maintenance of hardware and software systems to ensure smooth IT operations.
* Support the IT team with system updates, backups, and implementation of security protocols to protect data integrity.
* Possess a customer service mindset and demonstrate a passion for technology and troubleshooting.
* Manage multiple projects efficiently in a fast-paced environment while maintaining strong organizational skills and great attention to detail.
* Document technical procedures and provide end-user support and training as needed.
Key Skills
* Strong written and verbal communication skills, with the ability to clearly convey information to team members, clients, and cross-functional stakeholders.
* Excellent troubleshooting and problem-solving abilities related to hardware, software, and network issues.
* Customer service-oriented mindset, demonstrating patience and professionalism.
* Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
* Detail-oriented with strong organizational and documentation skills.
* Willingness and ability to travel to various office and jobsite locations as needed.
Required Experience
* Currently pursuing an Associate's or Bachelor's Degree in Information Technology (IT) or a related field.
* Proficient with Windows operating systems and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
* Basic knowledge of computer setup, peripheral connectivity, and IT infrastructure.
* Understanding of networking concepts and protocols (TCP/IP, DHCP, VPN).
* Some experience with Active Directory Domain Services and IT service management tools or ticketing systems.
* Familiarity with system updates, backups, cybersecurity best practices, and basic programming languages like HTML/CSS (advantageous).
* Prior IT-related work experience preferred.
* Commitment to maintaining confidentiality and adhering to security best practices.
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