Production Expediter - PE

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RFT Indirect Labor Milford, MA, US

Salary Range: $70,000.00 To $78,000.00 Annually

Job Title:Production Expediter

Department:Operations / Production

Reports To:Director of Operations

Effective/Revision Date:September-2026

The Production Expediter is responsible for actively monitoring and accelerating the flow of customer orders through PEI's manufacturing operations to support on-time delivery. This hands-on role works closely with Production and cross-functional teams to track work-in-process, identify and resolve delays, communicate priorities, and ensure critical and time-sensitive orders progress through production as planned.

• Perform assigned duties in accordance with documented procedures and work instructions.
• Review open orders, production priorities, work-in-process, and customer due dates daily to identify jobs requiring immediate attention or follow-up.
• Maintain a strong daily presence on the production floor, actively following jobs through manufacturing operations and verifying actual status against ERP information and production priorities.
• Expedite priority, late, past-due, and time-sensitive customer orders through the manufacturing process while balancing established production priorities and other customer commitments.
• Proactively identify jobs at risk of missing scheduled completion or customer delivery dates and immediately communicate concerns to Production Supervisors and Operations leadership.
• Track and coordinate the movement of jobs through key photochemical etching operations, including Surface Preparation, Coat, Print, Develop, Etch, Strip, Rinse/Dry, and applicable secondary operations.
• Regularly follow up with operators, Production Supervisors, and department leads to determine the status of priority jobs and ensure established priorities are understood and being acted upon.
• Identify bottlenecks, stalled jobs, missing information, material shortages, equipment issues, quality holds, engineering questions, or other conditions preventing jobs from progressing and coordinate with the appropriate resources to resolve or elevate them.
• Provide Operations leadership with timely and accurate updates regarding critical orders, overdue jobs, production delays, bottlenecks, and recovery actions.
• Work closely with Production Supervisors and Operations leadership to communicate changing priorities and help coordinate job sequencing based on customer requirements, available capacity, equipment availability, and production conditions.
• Coordinate closely with Customer Service and Sales to provide accurate, real-time information regarding order status, anticipated delays, recovery efforts, and changes that may affect customer delivery commitments.
• Work with Engineering and Quality to expedite resolution of technical questions, first-piece requirements, inspection requirements, nonconformances, quality holds, or other issues preventing production from proceeding.
• Coordinate with Purchasing regarding material shortages, outside processing, vendor-related delays, or other supply constraints affecting production schedules.
• Monitor production readiness to identify whether required materials, tooling, documentation, drawings, routings, and other necessary information are available before jobs reach scheduled operations.
• Maintain accurate job-status, due-date, routing, and production information within the company ERP system and promptly communicate discrepancies between system information and actual production-floor status.
• Participate in daily production…