Assistant Manager

The Assistant Manager is responsible for the day to day operations, as well as the employees in the manager’s absence. Duties include product orders, tracking damaged / waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork, personnel management including hiring, coaching and discipline, training and scheduling. Assistant Manager is required to complete all other store tasks, activities, and work‑related responsibilities as assigned by your store manager in a prompt, cooperative and accurate manner.

The Assistant Manager is on call and must have a working phone.

To manage other employees to perform the following activities and set an example while performing the tasks outlined below:
Greet each customer with the specified company greeting. Give all customers prompt and courteous service. Observe shift operating hours at all times as assigned by the Store Manager. Perform specific tasks as assigned by the Store Manager. Assist the Store Manager in seeing that the store maintains a store‑inspection grade of at least 90% on the store‑inspection report. Adhere to all city, and state Tobacco and Alcoholic Beverage regulations.

Follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager. Notify the Store Manager of all sales, cash, or operation discrepancies. Close out and reconcile all shift reports. Attending Management meetings when required. Attending and hosting Store meetings monthly.

Prepare shift change reports at the end of shift in accordance with company guidelines. Supervise others while accounting for company funds. Properly post all hours worked on the time sheet or time clock, and sign verifying all hours worked. Notify the Store Manager of any discrepancies in the operating results on the shift report, or cash over or short conditions within 24 hours.

Perform proper sale and accounting transactions for money orders, lottery, gasoline, credit cards, etc. during shift. Complete two gas surveys daily. Complete tracking sheets such as fuel compliance, cigarette tracking, employee tracking, equipment log, lottery audit, and build to’s.

Share the responsibility for controlling the inventory on the shift or in the store. Follow company policy with regard to cash levels in registers, and making safe drops as directed by Store Manager. Follow correct vendor check‑in and check‑out procedure as directed by the Store Manager. Protect company assets at all times. Watch video and complete video log and perform random store visits during off hours.

Comply with all safety policies, practices and procedures. Report all unsafe activities to District Manager, Director of Operations and/or Human Resource.

Keep coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times. Properly clean and maintain equipment and prepare sandwiches, fountain drinks, etc., as directed by Store Manager. Use correct pricing as listed in our pricebook.

Keep store floors clean at all times, with specific responsibility being assigned by the Store Manager. Check refrigeration equipment for proper performance a minimum of one check per hour. Clean windows, floors, shelving, counters, restrooms, and gas pumps to ensure they remain clean at all times. Immediately advise the Store Manager of any maintenance problems. Perform regular maintenance and clean‑up on the car wash.

Refill and maintain coffee machines and fountain bars making sure fresh drinks are available at all times. Shoveling, salting and maintaining all areas during inclement weather.

• People oriented, friendly, enthusiastic, smiles
• Provides upward feedback to management
• Respectful and polite
• Able to work alone and on a team
• Demonstrate a sense of urgency (move fast)
• Able to stay busy between customers
• Honest
• Flexible
• Willing to learn
• Willing to help associates and customers
• Communicates effectively with Store Manager, team members, vendors, and customers
• Multi‑Task: able to successfully complete multiple tasks independently
• Dependable & punctual – consistently reports to work on…