Retail Operations Specialist — Fuel & Convenience Store

Nouria Energy Corporation is a multi-generational family‑owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi‑branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York.

We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company‑operated locations throughout New England and ranked within the top 10 largest car wash chains in the country.

• Must be able to work a flexible schedule as needed.
• Communicate verbally and in writing with various management on store operations quickly, especially any changes or items that may adversely affect the store’s operations.
• Must be able to interact with customers in a friendly, professional manner.
• Prepare a shift report at the end of the shift as per company guidelines.
• Must be 18 years of age or older.
• Provide the best customer experience to every customer.
• Greet every customer with a smile and sincere greeting.
• Suggest possible purchases to the customers and promote specials.
• Assume full responsibility for the execution of our customer service program at the site level.
• Ensure the safety and station appearance: minimize safety risks to employees, customers and suppliers.
• Assure all environmental and hazardous material regulations are strictly enforced.
• Maintain safety and security of the store and document any accidents or incidents that occur.
• Manage the maintenance of the customer environment inside and around the perimeter of the store.
• Operate all assigned equipment safely and efficiently.
• Support implementation of our Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses.
• Complete the new employee safety orientation procedure.

• Read, understand, and write the English language at the eighth‑grade level.
• Perform arithmetic calculations at the eighth‑grade level to make change, complete shift reports, and account for a variety of products during vendor check‑in.
• Validate identification prior to selling tobacco and/or alcohol (as required under regulations).
• Can lift up to 30 pounds and carry cases of milk cartons, soft drinks, beer and juice containers using proper lifting techniques.
• Ability to remain calm and respond according to policies and procedures during emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in various temperature environments (cool stores, outside in various weather conditions, and in the store).
• Perform general housekeeping duties as needed.
• Must be 18 years of age.

• Maintain physical upkeep, safety, cleanliness, and attractiveness of all store facilities.
• Perform other related duties as required.
• Lift up to 50 pounds at times.
• Traverse and access all areas of the store.
• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing.

Starting Rate: $0.00

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.