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Senior Customer Success Engineer

Job in Milford, Clermont County, Ohio, 45150, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below

Tata Consultancy Services is seeking a Customer Support Specialist in Milford, Ohio to be the first point of contact for customer inquiries across voice, chat, and email channels. The role emphasizes resolving issues on the first contact with strong product knowledge and troubleshooting skills.

The ideal candidate will have a Bachelor of Computer Science, ITIL Foundation, and related certifications, with a focus on delivering empathetic, high-quality service while documenting interactions

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Position Requirements
10+ Years work experience
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