Program Director

Overview

Job Description Seeking a highly experienced delivery Program Director to lead and oversee delivery of IoT&DE Connected Plant projects across the Americas region. This role spans IT OT convergence, UNS, MES, Smart Factory, Digital Transformation, Assessments, AI/GenAI/Agentic AI, Digital Twin, and Factory of the Future programs for large enterprise customers. The ideal candidate will ensure successful delivery of complex, multi-million-dollar programs, manage customer expectations, and drive innovation in manufacturing operations proactively through the execution of existing projects.

• Own end-to-end delivery of Smart Factory and Connected Plant projects/programs for large customers, ensuring scope, schedule, customer satisfaction and budget adherence.
• Define and execute projects/program governance, risk management, and escalation frameworks.
• Drive Smart Factory project delivery, including robotics, physical automation, reference architecture and digital tool implementation.

• Act as the primary customer interface, managing expectations, ensuring transparency and customer satisfaction.
• Translate functional requirements into technical specifications for solution design and delivery.
• Build trusted relationships with C-level stakeholders and plant leadership.
• Be the liaison of onsite team/customer and offshore team.

• Provide thought leadership on MES, IoT platforms, Digital Twins, AI/GenAI, and Agentic AI for manufacturing.
• Guide architecture decisions for PLM–MES–ERP integration, OT connectivity, and data pipelines.
• Proactively and continuously identify improvement opportunities on execution and additionally advise on smart factory opportunities, roadmap development, and operational excellence during execution of the projects/programs.

• Lead cross-functional teams (solution architects, engineers, consultants) across multiple geographies.
• Manage relationship with service division of partner ecosystem and vendor engagements for technology platforms and automation solutions.

• Champion AI-driven opportunities such as predictive analytics, autonomous operations, and manufacturing digital thread.
• Ensure compliance with industry standards (ISA-95, ISA-88, ISO) and regulatory requirements.

• Strong experience in manufacturing operations, smart factory projects/programs and IT/OT and digital transformation.
• Proven track record delivering large-scale Smart Factory programs for global customers.
• Deep understanding of manufacturing operations, MES, robotics, and automation.
• Preferably hands-on experience with IoT platforms, MES, Digital Twin, AI/GenAI.
• Strong knowledge of IT integration (PLM–MES–ERP) and shop-floor connectivity.
• Exceptional program management and stakeholder communication skills.
• Ability to translate business needs into technical solutions.
• Expertise in risk management, governance, and financial control for large programs.

• PMP/PRINCE2, ITIL, Lean Six Sigma.
• Vendor certifications in MES/IoT platforms, etc.

• On-time, on-budget delivery of programs.
• Customer satisfaction and retention.
• Operational KPIs: OEE, FPY, downtime reduction, automation ROI.

Qualifications:

Bachelor’s in engineering / Master in Engineering / Master in Computer Science

Salary range: $150,000 - $174,000 a year