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Fraud Investigator Team Lead

Job in Milford, Clermont County, Ohio, 45150, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-09-12
Job specializations:
  • Management
    Risk Manager/Analyst, Regulatory Compliance Specialist
  • Finance & Banking
    Financial Crime, Risk Manager/Analyst, Regulatory Compliance Specialist, Financial Compliance
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

The Fraud Investigator Team Lead is responsible for leading a team of Fraud Investigators (L1 and L2), ensuring effective fraud detection, investigation, loss prevention, and regulatory compliance. The role combines people leadership, operational management, quality oversight, and strategic fraud risk mitigation.

Key Responsibilities
  • Team leadership, Fraud investigation oversight, Fraud risk management, Quality assurance, Stakeholder management, Operational excellence, Reporting and analytics
Technical/Functional Skills
  • Advanced fraud investigation methodologies, banking operations, ACH, wires, cards, fraud monitoring systems, analytics, and reporting
  • Coaching, mentoring, performance management, decision making, stakeholder management, strategic planning, and change management.
Regulatory & Compliance Knowledge
  • BSA, AML, OFAC, NACHA, Visa, Mastercard, consumer protection regulations, audit and risk management.
Preferred Certifications
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Accredited ACH Professional (AAP)
  • PMP (preferred)
Key Performance Indicators (KPIs)
  • Investigation accuracy, fraud loss prevention, turnaround time, escalation quality, compliance adherence, SLA achievement, coaching effectiveness.
Preferred Qualifications
  • H.S. Diploma or equivalent accepted with 5-8+ years in Fraud Operations and 2-3 years leadership experience.
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