IT Support Specialist and Systems Administrator

IT Support Specialist and Systems Administrator

Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Applies specific functional and working general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and complexity. Works independently with some guidance. May review or guide activities of more junior employees.

• 4+ years of experience supporting secure environments such as the DoD
• 4+ years of experience providing Tier I, II, and III support for Windows‑based systems
• Experience supporting Windows and Linux environments in a production setting
• Experience creating and deploying desktop operating system images and working with Microsoft Azure
• Experience with basic administration of Cisco VTC or VoIP systems
• Experience updating and managing antivirus and anti‑malware products
• Knowledge of LAN technologies, including Layer 2 switching and Layer 3 routing
• TS/SCI clearance
• Bachelor's degree
• CompTIA Security+ Certification

• Experience with AWS services or hybrid cloud environments
• Experience with Windows Server 2012 and 2016, Windows 11, Windows 365, and basic exchange administration
• Experience with analytics platforms such as Power BI and Tableau
• Experience supporting or integrating System Applications and Products (SAP) systems
• Ability to automate tasks and support system administration through scripting
• Microsoft Certified Solutions Expert (MCSE), Azure Administrator, Cisco Certified Network Associate (CCNA), or Cisco Certified Network Professional (CCNP) Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being.

• Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work‑life programs, and dependent care.
• Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
• Full‑time and part‑time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.
• Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract‑specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $ (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

This posting will close within 90 days from the Posting Date.

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this…