Call Center Sales Representative

Legal & Eligibility

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Handle inbound sales calls effectively.
• Acquire new customers and upsell additional products and services to existing customers.
• Collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieve and surpass sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
• Maximize revenue by identifying upselling and cross‑selling opportunities.
• Become a product expert by mastering order processing systems and explaining all products and services to customers.
• Maintain awareness of competitor offerings and industry trends.

• Competitive pay starting at $20/hour with a target annual salary over $70,000.
• Commission earnings target starting at $12,625.
• Incentives and bonuses based on performance.
• Free and discounted Spectrum services such as internet, TV, and mobile.

• High school diploma or equivalent.

• Clear, straightforward, and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics, including billing systems.
• Strong verbal and written communication skills.
• Effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services (TV, internet, telephone).

• 2+ years of call center sales experience.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

We comply with local wage minimums and offer additional incentive-based compensation for eligible positions.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.