Spa AssociateFront Desk
Listed on 2026-09-25
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Wellness resources
Hand and Stone is seeking for a part-time Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! Looking to fill 1 opening shift and 3 mid-shifts (Sunday, Monday, Wednesday, and Friday).
Position Requirements :- Provide excellent customer service and create a welcoming experience for all members and guests.
- Check in/out guests professionally and efficiently.
- Answer incoming calls, schedule appointments, and assist with appointment changes and cancellations.
- Sell memberships, gift cards, upgrades, and retail products.
- Educate guests on services, promotions, and membership benefits.
- Maintain accurate and detailed client files, forms, and notes.
- Process payments and transactions accurately.
- Maintain a clean, organized, and professional front desk and lobby.
- Communicate effectively with service providers and management.
- Complete general spa tasks during downtime, including laundry, restocking, cleaning, and organization.
- Maintain a positive, energetic, and professional attitude.
- Be dependable, punctual, detail-oriented, and a strong team player.
- Perform other duties as assigned by management.
Hourly wage plus commissions and bonuses
Professional and safe work environment
Paid training
1 free service per month
30% off all spa retail product
Individual and team contests
Company logo wear and name tag provided
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.
Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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