Deployment Manager

Overview

Pierce Washington was founded in 2005 and helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category – a fast-growing segment in the tech industry. This is the place to work with the best, join at the ground floor, and help sustain and grow one of the best places to work.

We have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business. Our Salesforce Practice focuses on delivering Salesforce solutions to clients in the High Tech and Manufacturing industries. Join a growing Salesforce Practice and work on impactful projects with a collaborative team.

Who are you?

You are an experienced Deployment Manager with a strong background in Salesforce implementations, particularly within CPQ (Steelbrick) and/or Agentforce Revenue Management (ARM). You excel at leading deployment planning and execution across complex, multi-phase implementations, ensuring high-quality releases and seamless transitions to production. You are highly organized, detail-oriented, and thrive in fast-paced consulting environments. You bring a strong understanding of release management, environments, and governance, and can effectively coordinate across technical teams, business stakeholders, and leadership to deliver successful outcomes.

• Own and manage the end-to-end deployment strategy for Salesforce CPQ and/or ARM implementations.
• Plan, coordinate, and execute releases across multiple environments (dev, QA, UAT, production).
• Define and enforce deployment governance, processes, and best practices.
• Collaborate with Solution Architects, Developers, QA, and client stakeholders to ensure release readiness.
• Manage release schedules, dependencies, risks, and communication across project teams.
• Oversee code and configuration migration using tools such as CI/CD pipelines, version control, and deployment automation.
• Lead go-live planning activities including cutover strategy, rollback planning, and hypercare support.
• Ensure proper testing and validation processes are completed prior to deployment.
• Coordinate user acceptance testing (UAT) support and defect triage related to releases.
• Monitor and resolve deployment issues, ensuring minimal disruption to business operations.
• Drive continuous improvement in deployment processes, tools, and standards.
• Maintain documentation for release processes, deployment procedures, and environment management.
• Partner with clients to align deployment strategy with business priorities and timelines.

• 5+ years of experience in Salesforce implementations, with a focus on deployment or release management.
• Hands-on experience with Salesforce CPQ (Steelbrick) and/or Agentforce Revenue Management (ARM).
• Strong understanding of Salesforce environments, metadata, and deployment tools (e.g., Dev Ops Center, Copado, Gearset, Jenkins, or similar).
• Experience managing deployments in complex, multi-org or enterprise environments.
• Solid understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Experience coordinating cross-functional teams in a client-facing consulting environment.
• Strong risk management and problem-solving skills related to release execution.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple releases and priorities simultaneously.

• Experience with Agentforce Revenue Management (ARM) including RCA and RCB and broader Revenue Cloud solutions.
• Familiarity with ERP integrations (Net Suite, SAP, Oracle) and middleware platforms (e.g., Mule Soft, Workato).
• Salesforce certifications (Administrator, CPQ Specialist preferred).
• Experience with CI/CD tools and Dev Ops practices in Salesforce ecosystems.
• Background in High Tech, Manufacturing, SaaS, or subscription-based business models.
• Experience working in a consulting or client services organization.
• Bachelor’s degree in business, computer science, engineering, or related field.

• Competitive compensation package.
• Health, vision, dental, life, and disability insurance.
• Flexible, collaborative work environment with a commitment to work-life balance.
• Work anywhere, with full remote and hybrid options depending on location.
• Opportunities for learning and growth in a fast-paced, growing tech company.