Permit Technician

Why Work for the City of Millbrae?

Located in the heart of the Peninsula, the City of Millbrae is a vibrant community with a rich history and an exciting future. We are looking for a customer-focused, detail-oriented professional to join our Community Development team and help provide exceptional service to residents, contractors, architects, and developers.

Professional Development:
Expand your knowledge of building codes, construction plans, permit processing, and municipal operations while working alongside experienced planning and building professionals.

Meaningful Work:
Play an important role in supporting safe, high-quality development by helping process construction permits and ensuring projects move efficiently through the review process.

Direct Customer Support:
Be the first point of contact for customers seeking building permits and development information, providing guidance throughout the permit process while delivering outstanding public service.

Stability and Benefits:
Build a rewarding career with competitive pay, excellent benefits, and opportunities for professional growth in a thriving Bay Area community.

If you enjoy working with people, solving problems, and providing exceptional customer service in a fast-paced environment, we encourage you to apply.

We are excited to recruit for a full-time, permanent Permit Technician in the Community Development Department. The Permit Technician is responsible for processing construction permits, assisting customers at the public counter and over the phone, coordinating plan review activities, and supporting the City's building permit process.

• Permit Processing: Accept permit applications and construction plans, verify application completeness, calculate permit fees, and issue eligible over-the-counter permits.
• Customer Service: Assist property owners, contractors, architects, developers, and the public by explaining permit requirements, City procedures, and the status of plan reviews.
• Plan Review Coordination: Route plans for review, monitor plan check progress, maintain permit records, and coordinate with City staff to support timely project completion.
• Administrative Support: Process refunds, log and track complaints, maintain accurate records, schedule inspections, and utilize computerized permitting systems to support daily operations.

Any combination of experience and education that provides the desired knowledge and abilities to duties. Typically, this is obtained through a high school education and at least one (1) year of experience in a building or planning department.

• ICC Permit Technician Certification (or equivalent), or the ability to obtain certification within six (6) months of hire.
• Valid California Driver's License with a satisfactory driving record.

• Strong customer service and interpersonal skills.
• The ability to read and understand construction plans and architectural drawings.
• Knowledge of permit processing procedures, building terminology, and general office practices.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• The ability to explain City regulations, ordinances, and procedures clearly and professionally.
• Proficiency with computers and the ability to perform accurate mathematical calculations.

Interested applicants are encouraged to apply as soon as possible.

Tentative recruitment timeline:

• Final date to receive applications:
  Thursday, August 17, 2026 at 12:00p.m.
• Interviews:
  Week of August 31, 2026

Fine Print:
The City of Millbrae is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accomodations with the employer. The provisions of this bulletin do not constitute an expressed or implied contract, and any provisions contained in this bulletin may be modified or revoked without notice.