Stocking Coach

Position Summary

Leads and develops teams effectively by teaching, training and actively listening to associates touring stores and providing feedback. Conducts Tourto Teach communications and collaborates with all levels of associates regarding store operations, technology, business initiatives, merchandising and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exemplary customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as store-of-the-community and community outreach programs, and ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process‑improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit‑loss statements, managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset in the workplace. Recruit and develop qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, addressing improvement opportunities, and demonstrating adaptability and continuous learning.

Ensures compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices. Builds high‑performing teams that embrace differences in people, cultures, ideas, and experiences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.

Acts with integrity by maintaining the highest standards of ethics and compliance, modeling Walmart values, and fostering a regenerative culture that positively impacts associates, customers, members and the world. Serves customers and members by delivering results while putting the customer first, adapting to how, where and when customers shop, and applying the EDLP and EDLC business models to all plans.

Makes data‑based decisions, balances short and long‑term priorities, and considers customers, associates, shareholders, suppliers, partners and communities when making plans. Strives for excellence by displaying curiosity, learning, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.

• 2 years of college OR 1 year of retail experience and 1 year of supervisory experience OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
• For facilities that sell only ammunition with state‑specific requirements, a current state‑issued Certificate of Eligibility may be required.
• Associates must attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings).

• Bachelor of Science in Business…