Facilities and Operations Coordinator

Position Summary

The Facilities and Operations Coordinator will play a pivotal role in maintaining smooth operations across Orange theory Fitness studios. They will ensure operational excellence and top quality production in the studios they oversee. This includes handling all equipment, technology, and facility issues. The role requires strong vendor relationships, internal processes replicable across the company, and staying within budget. The ideal candidate is detail-oriented, organized, and possesses strong communication skills to ensure studio operations run efficiently.

This position is on-site to various studios within the assigned Region. It will report directly to the Director of Facilities.

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

• Detail oriented and well organized
• Solution-oriented
• Multi-tasker with minimal supervision
• On-call availability for facility or IT issues needing prompt resolution
• Proven flexibility and willingness to handle various tasks independently and meet deadlines

• Review and update notes on all open FEXA tickets to monitor progress and resolution.
• Reconcile Brex transactions for studio expenses and ensure financial accuracy in collaboration with Multi Unit Managers.
• Conduct check-in meetings with cleaning vendors to review service standards and address any issues.
• Participate in facilities calls to provide updates and receive feedback on studio maintenance.
• Refresh and organize retail displays to maintain visual appeal and promote pre-orders.
• Ensure lockbox codes are up-to-date in 1
  
  Password for secure access management.
• Submit detailed studio walkthrough reports to document and address any operational issues.
• Inspect fire extinguishers for accessibility, charge status, and proper functionality.
• Verify that water shut-off valves are operational and accessible in case of emergency.
• Check AED pads and batteries for expiration dates and proper working condition.
• Conduct emergency response training with staff to ensure preparedness.
• Maintain communication with Property Managers to update contact information and strengthen relationships.
• Coordinate Event Sales Operations (ESO) and manage order fulfillment for studio events.
• Order retail merchandise as needed to maintain a consistent member and staff experience.
• Analyze current processes and look for improvements to maximize efficiency.

• Ability to lift a minimum of 20 pounds to a maximum of 50 pounds unassisted.
• Able to sit, stand, stoop, walk, stretch, reach frequently.
• Moderate range of body motions.

• Basic facility repair and maintenance experience.
• Excellent computer skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities effectively.
• Excellent communication and problem-solving abilities.
• Field experience in facilities and/or construction.
• Proficiency with FEXA, Brex, and 1
  
  Password systems preferred.

• Bachelor’s degree.
• 1-2 years of operations experience, ideally in a fitness setting.

• Lifetime friendships with your team and members.
• Medical, Dental, Vision, 401K, PTO.
• Employee Referral Program – earn $250 for every employee you refer and retain.
• Complimentary OTF classes and employee discounts on retail.
• Access to free mental health counseling.
• Discounts on theme parks, travel, movies through Life Mart and Tickets At Work .
• Pre-tax commuter benefit plan.