Operations Specialist

Operations Specialist Opportunity in Short Hills, NJ

Compensation: $25.00 per hour

Join a premier utility provider dedicated to maintaining vital services for our local communities. As an Operations Specialist
, you will serve as a key contributor to our internal success, ensuring that programs function smoothly, information remains precise, and our clients receive top-tier service. Your dedication will help drive operational efficiency and elevate customer satisfaction within an essential industry.

Thrive in a dynamic, detail-oriented setting where your analytical mindset and organizational talents are utilized to their full potential:

• Oversee day-to-day operations related to the lead program to ensure seamless execution.
• Balance field-based duties with administrative requirements to keep project workflows moving forward.
• Help maintain high data integrity by accurately tracking and reconciling information for the entire team.
• Generate and interpret reports to provide actionable insights for business decision-making.
• Address customer questions with clear, professional communication to improve overall service quality.
• Foster strong collaboration by maintaining consistent and effective dialogue with both internal departments and our clients.
• Keep comprehensive records and documentation to ensure full operational transparency.

• Advanced Microsoft Excel skills, specifically:
  • Data analysis and reconciliation
  • Formulas and lookup functions (VLOOKUP/XLOOKUP)
  • Pivot tables and report generation
• Strong attention to detail and organizational skills.
• Excellent time management and ability to prioritize tasks.
• Solid written and verbal communication skills in English.
• General computer proficiency, including Microsoft Word and standard office tools.

• Experience supporting operational or program-based workflows.
• Background in utilities, energy, or a related industry.
• Customer service or client-facing experience.

$25.00 per hour

• medical
• dental
• vision
• life insurance
• short-term disability
• voluntary options
• EAP
• commuter benefits
• 401K plan
• Paid Sick Leave
• other legally mandated leave
• holiday pay

Equal Opportunity Employer/Veterans/Disabled. Military-connected talent is encouraged to apply.

The company evaluates qualified applicants with arrest and conviction records in compliance with applicable federal, state, and local laws, including:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.