Sr. ServiceNow Developer - IT Asset Management

Sr. Service Now Developer – IT Asset Management

• Design, develop, install, and troubleshoot Service Now applications
• Own the end-to-end IT Asset Management architecture within Service Now, with particular focus on:
  • HAM Pro: procurement orchestration, receiving, inventory, asset lifecycle management, transfers, and disposals
  • SAM: entitlement management, license compliance, software normalization, reconciliation, and audit defense
• Integration development and maintenance
• Continuous knowledge gathering related to current Service Now functionality as well as future releases
• Assist in training, documentation, and overall support
• Identify bugs/defects and resolutions to ensure platform functions as designed
• Lead complex Service Now development using:
  • Business Rules, Script Includes, Client Scripts, UI Policies
  • Flow Designer and Integration Hub/Workflow Data Fabric
  • Design and maintain REST/SOAP integrations with:
    • Endpoint management platforms (e.g., device and software inventory)
    • Vendor management tools
• Perform other duties as assigned

• Education and
  
  Certifications:
  • Minimum:
    Bachelor’s degree in computer science, computer engineering or programming preferred or relevant work experience
  • Service Now Certified System Administrator (CSA) and Certified Application Development (CAD) required
  • Service Now CIS HAM, SAM, ITSM or ITOM
  • ITIL v4 (preferred)
• Work Experience:
  • 5+ years’ experience developing and operating Service Now, 2+ years in a Service Now senior developer role
  • Up-to-date knowledge of different programming languages such as JavaScript, SQL, HTML, and CSS
  • Knowledge of ITIL Processes
  • Proficiency in Service Now applications like ITSM, HRSD, ITOM, and CMDB
  • Knowledge of REST APIs, Microservices and other backend development
  • Working knowledge of database systems

• Ability and willingness to work independently and efficiently
• Desire to work collaboratively to ensure effective execution of project deadlines
• Strongly detail-oriented with an ability to quickly identify and solve programming errors
• Analytical thinking and problem‑solving capability
• Great attention to detail and time‑management skills

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Equal Opportunity Employer