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Epic CRM Call Center Analyst II: Build & Optimize Workflows
Job in
Millburn, Essex County, New Jersey, 07078, USA
Listed on 2026-08-02
Listing for:
RWJBarnabas Health
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
CRM Systems & Management, IT Business Analyst
Job Description & How to Apply Below
RWJBarnabas Health is seeking an Application Analyst II to support the design and build of the Epic CRM Call Center Management application within the IT &S Patient Access team. You will manage workflow configurations, testing, documentation, and on-call support through go-live and beyond.
This role focuses on optimizing referral workflows, scheduling, and Hello World patient messaging within RWJBH Medical Group, collaborating with design analysts to drive end-to-end improvements.
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