Business Analyst; Commercial Specialty Underwriting

Business Analyst (Commercial Specialty Underwriting) – Remote

Join NTT DATA North America as a Business Analyst in the Commercial Specialty Underwriting team. We’re looking for an experienced analyst who can bridge underwriting strategy and technology to deliver high‑quality solutions.

NTT DATA is a $30 billion global innovator in business and technology services, serving 75 % of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long‑term success while maintaining an inclusive and adaptable culture.

• Partner closely with Commercial Underwriters and leadership to understand current‑state and future‑state underwriting processes for Habitation General Liability (GL), Management Liability, Excess (XS) Casualty, and more.
• Lead requirements elicitation through interviews, workshops, and working sessions with underwriting stakeholders.
• Develop clear, comprehensive Business Requirements Documents (BRDs) covering objectives, scope, functional/non‑functional requirements, data requirements, business rules, underwriting decision logic, and regulatory considerations.
• Translate underwriting workflows and risk assessment needs into structured, unambiguous requirements for technology, product, and delivery teams.
• Maintain end‑to‑end requirements traceability from business need through design, development, testing, and UAT.
• Act as the primary liaison between underwriting and IT/delivery teams to ensure alignment throughout the delivery lifecycle.
• Support solution design reviews, validate that proposed solutions meet underwriting requirements, and participate in UAT planning and execution.
• Identify process gaps, inefficiencies, and opportunities for workflow optimization and automation within underwriting operations.
• Manage requirement changes, assess downstream impacts, and communicate updates clearly to all stakeholders.

• Minimum 5 + years of experience as a Business Analyst, preferably within insurance or financial services.
• Minimum 3 + years of hands‑on experience supporting Commercial Underwriting teams.
• Proven experience authoring detailed BRDs for complex underwriting or system transformation initiatives.
• Strong understanding of Commercial Lines underwriting, including risk assessment, rating and pricing concepts, underwriting rules and decision frameworks.
• Experience working on underwriting system implementations or modernization programs.
• Excellent written, verbal, and stakeholder facilitation skills; ability to work independently and directly with underwriting stakeholders.
• Travel:
  Minimal to moderate travel may be required based on project needs.

• Bachelor’s degree in Business, Finance, Information Systems, or equivalent professional experience.

• Experience with underwriting platforms or client solutions such as Federato, Duck Creek, or similar systems.
• Experience in Agile and/or Waterfall delivery environments.
• Business Analysis certifications such as CBAP, CCBA, or equivalent.
• Exposure to underwriting transformation, workflow automation, or digital modernization initiatives.

For this remote role, the starting hourly range is $50.15 – $60.28 /hour on W‑2. Actual compensation will vary based on location, experience, and qualifications.

Eligible for company benefits including medical, dental, vision, flexible spending or health savings accounts, life and AD&D, disability coverage, paid time off, employee assistance, 401(k) plan with company match, and additional voluntary or legally required benefits.

NTT DATA endeavors to make  accessible to all users. We are an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please . For Pay Transparency information, please .