Global Head of Claims Management Information and Insights

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

Part of AXIS Global Claims Shared Services, the Global Head of Claims Management Information & Insights is accountable for the design, delivery and governance of claims management information and insights to drive optimal claims performance, providing actionable insights that support loss cost improvement, severity reduction and management and developing in conjunction with various internal stakeholders, key performance reporting for Global Claims Shared Services, North America Claims, Global Markets Claims, and Reinsurance Claims.

This role is the single, authoritative source of Claims MI & Insights, owning the global claims performance narrative, insights and commentary as well as developing and delivering consistent, accurate and decision‑ready reporting for senior claims leadership, and key stakeholders (including, but not limited to: Data & Analytics, Actuarial, and Underwriting). The role has end‑to‑end accountability for global claims MI & Insights strategy, execution and evolution.

It oversees regional performance reporting leads, sets standards and priorities, and ensures claims data is transformed into clear, actionable insights.

The role partners closely with North America, Global Markets and Reinsurance Claims leadership, Actuarial, the Data & Analytics team, as well as key stakeholders, to define metrics, improve data quality and support continuous improvement, strategic growth and profitability. The Global Head of Claims MI & Insights is also the primary Claims interface with Actuarial leadership regarding claims performance‑related matters as well as the Data & Analytics team, and is the main Claims point of contact for Data Transformation initiatives impacting claims reporting.

This senior leadership role reports to the Head of Claims Shared Services and will build a team of two direct reports to support deliverables, in London, UK and North America (which includes Bermuda). If you are a strong results‑driven leader and team player with a proactive, hands on and can‑do mindset, that can drive claims key performance reporting metrics in collaboration with AXIS Claims Leadership, internal stakeholders and external regulatory stakeholders, this role is a great opportunity to develop your career with a dynamic company.

• Owning and setting the global Claims MI & Insights strategy, standards and governance framework
• Establishing clear enterprise accountability for claims performance reporting
• Defining priorities and directing capacity to deliver critical business and regulatory outcomes
• Exercising independent judgement and challenge to influence senior leadership decisions

• Owning and shaping the global claims performance narrative for senior leadership, ExCo and Board(s)
• Translating complex claims data into concise, decision‑ready insights
• Providing forward‑looking analysis, thematic trends and clear escalation of risk or performance issues
• Representing Claims MI & Insights with authority in enterprise-level forums and discussions

• Ensuring…