Jewelry Manager

Overview

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

Salary Range $70,915 - $88,644*

At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus Short Hills Jewelry department, facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus.

• Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department
• Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages)
• Contribute to strategic goals for the store and set priorities by department
• Review business with applicable Buyers for department and discusses action plans to produce positive results
• Establish plans and strategies in partnership with Client Development Lead(s)
• Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs)
• Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue
• Support audit compliance to enforce department and stockroom controls, as applicable
• Manage people, product and placement, and sales promotion within department

• 3–5 years of experience in luxury retail, business strategy, planning, or sales operations—preferably within a high-performing, client-centric environment
• Deep understanding of luxury service standards and the business of clienteling
• Strong analytical skills with a proven ability to translate data into insights and action
• Proficient in Excel and retail reporting tools
• Highly organized, self-directed, and comfortable in a fast-paced, evolving environment
• Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset
• Discreet and professional with the ability to support elite sellers and clients

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.