Retail Store Operations Specialist

Retail Operations Specialist

Role

Summary:

The Retail Operations Specialist will work with the Store Manager to maintain efficient back‑of‑house operations and accurate inventory while supporting the sales team in delivering exceptional customer service.

• Receives and processes incoming shipments.
• Notifies the inventory operations team of any discrepancies between product received in shipments and product listed on packing slip.
• Performs bi‑monthly cycle counts, investigates discrepancies, and action adjusts to ensure inventory accuracy.
• Completes style number and price changes on carry‑over products as directed by the inventory operations team.
• Transfers product from the store when directed.
• Pricing any product received in the store without price tags.
• Maintains stock room organization and cleanliness to optimize efficiency and back‑stock levels.
• Checks inventory periodically and notifies management when replenishment of stock is needed.
• Keeps track of packaging supplies and shipping supplies, placing orders when supplies are low.
• Ensures compliance to maintain a 100% FFI rate and communicates any missed FFIs to the corporate office for correction.
• Partners with the Store Manager to hold the team accountable for this process on days when not in store.
• Researches missed PO checks and reports findings for inventory correction.
• Researches and receives Mass ASN, keeping PO paperwork organized and up to date.
• Pulls and researches negative on‑hand reports in tandem with article activity reports to find errors and get ahead of inventory issues as directed by management at least twice a week.
• Manages outgoing packages, helping to send client purchases as needed.

• A self‑motivated, self‑starter with ability to generate desired outcomes with little supervision.
• Excellent attention to detail.
• Positive attitude, great enthusiasm, and unmatched work flexibility.
• Prior experience in thoroughly analyzing inventory and preparing reports is a plus.
• Exceptional organizational and analytical skills.
• Ability to communicate effectively, both written and verbal, with customers, peers, and managers.
• Must be able to climb stairs, stand/stoop/bend/walk for 8-10 hours during shift, and lift and move boxes up to 35 pounds.

Must have 1‑2 years of retail experience; luxury brand preferred.

Up to $34.00 per hour.

Peter Millar & G/FORE are equal opportunity employers. In accordance with anti‑discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Both Peter Millar & G/FORE prohibit discrimination and harassment of any type and they afford equal employment opportunities to employees and applicants without regard to race, color, religion, gender, age, national origin, genetic information, marital status, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.

Both Peter Millar & G/FORE comply with applicable state, county and local laws governing non‑discrimination in employment.