Senior Site Reliability Engineer

About Our Team

Our employees thrive in a culture that is fast‑paced, collaborative, and ego‑free, where innovation and teamwork are encouraged at every level. We provide Federal agencies with immediate access to highly skilled professionals who understand complex mission challenges and deliver efficient, scalable solutions. By continuously investing in talent, technology, and specialized capabilities, we maintain expert teams prepared to support evolving Federal missions through tailored technical solutions and modern service delivery approaches.

We are seeking an experienced and highly motivated Senior Site Reliability Engineer to serve as a key technical contributor supporting the Technical Director in advancing site reliability engineering, cloud operations, automation, and resilient service delivery for VA enterprise healthcare platforms and applications.

In this role, you will partner closely with the Technical Director, Program Manager, Maintenance Technical Director, Monitoring & Incident Management teams, and VA stakeholders to improve availability, performance, scalability, and operational excellence across mission‑critical, 24x7 enterprise environments. The Senior Site Reliability Engineer will apply software engineering principles to operations by automating infrastructure and workflows, defining and measuring reliability targets, strengthening observability, supporting incident response, and continuously improving system resiliency while aligning with Federal security and governance requirements.

Veterans and military spouses are strongly encouraged to apply and bring their valuable experience to our team.

• Partner with the Technical Director to implement and mature Site Reliability Engineering (SRE) practices across platform services and hosted applications.
• Improve the full service lifecycle from design and deployment through operation and continuous refinement, with a focus on availability, latency, performance, efficiency, and capacity.
• Define, track, and report service level indicators (SLIs), service level objectives (SLOs), and error budgets to guide engineering decisions and service improvements.

• Build, enhance, and maintain CI/CD pipelines that enable secure, automated, and repeatable application and infrastructure delivery.
• Develop and support Infrastructure as Code (IaC) and configuration automation using tools such as Terraform and Ansible to improve consistency, speed, and auditability.
• Integrate automated testing, validation, and security checks into delivery workflows to improve release quality and reduce change‑related risk.

• Design and improve monitoring, logging, tracing, alerting, and dashboards to strengthen observability and accelerate issue detection and response.
• Analyze system behavior and performance trends to improve reliability, scalability, and operational efficiency across distributed and cloud‑native environments.
• Reduce operational toil by automating repetitive tasks, improving runbooks, and engineering sustainable solutions for recurring operational issues.

• Support cloud infrastructure and platform services in AWS and containerized environments such as Kubernetes, ensuring systems are resilient, scalable, and secure.
• Contribute to platform modernization efforts by improving deployment patterns, environment consistency, and operational readiness for cloud‑native services.
• Assist with capacity planning, reliability reviews, and architectural improvements to support growth, resilience, and mission continuity.

• Implement reliability engineering practices that align with Federal security requirements, including secure configuration, least privilege, vulnerability remediation, and policy‑based controls.
• Partner with cybersecurity and engineering teams to support secure‑by‑design infrastructure and application delivery practices.
• Help ensure operational processes and automation align with compliance expectations for Federal and VA…