Test Lab Technician

Overview

Support daily test lab operations by configuring, staging, and validating workstation-based test environments on Microsoft Workstation systems
.

Execute test procedures and document results for scan/capture workflows using Kofax Ascent Capture and Kofax Duplex Scanner
, validating expected performance and identifying defects.

Track test activities, issues, and corrective actions using System Center Service Manager (Microsoft), ensuring clear handoffs and traceable resolution.

Monitor lab systems and supporting services using Solar Winds and System Center Operations Manager (Microsoft) to identify conditions that impact testing and availability.

Maintain controlled documentation, test artifacts, and procedures in Share Point ; coordinate test events and status updates through Flank Speed Teams
.

Automate repeatable lab workflows and technician tasks using Ui Path to improve consistency and reduce manual effort.

Produce test reports, workflow diagrams, and lab documentation using Microsoft Office Suite
, including Visio and Project
.

• Active Secret Clearance required.
• Minimum 6 years of experience supporting test lab operations, technical troubleshooting, and documentation in an IT environment.
• Hands-on experience with test lab and capture/scanning technologies
  :
  Kofax Ascent Capture, Kofax Duplex Scanner.
• Proficiency with Microsoft Workstation environments
  .
• Experience with monitoring and service management tools
  :
  Solar Winds, System Center Operations Manager, System Center Service Manager.
• Collaboration and documentation skills with SharePoint, Flank Speed Teams, Microsoft Office Suite (Visio/Project).
• Automation experience using Ui Path .
• CWF Baseline Certification
  .

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