Program Analyst

Program Analyst I

Millington, Tennessee | Full-Time Contract Position
Opportunity Contingent Upon Contract Award

Coastal Management Solutions is seeking a Program Analyst I to provide senior-level analytical support for Navy personnel management programs, enterprise records systems, and strategic operational initiatives. This position serves as a lead analyst responsible for complex program analysis, stakeholder coordination, business process transformation, policy implementation, and enterprise system support.

The successful candidate will provide subject matter expertise to government leadership while supporting mission-critical personnel and records management programs.

• Lead complex business process analyses and operational improvement initiatives.
• Evaluate current and future-state processes and develop recommendations for organizational improvements.
• Analyze program performance, trends, risks, and operational impacts.
• Provide strategic recommendations to government leadership and stakeholders.

• Lead development and maintenance of SOPs, business rules, CONOPS, and policy documentation.
• Support project planning, issue resolution, risk management, and program reporting activities.
• Facilitate requirements gathering, stakeholder engagement, and process mapping efforts.
• Support implementation of program enhancements and operational changes.

• Lead system testing, requirements validation, and functional regression testing activities.
• Analyze enterprise personnel system data and operational metrics.
• Support Salesforce, reporting platforms, and enterprise applications.
• Serve as a functional subject matter expert during system modernization efforts and Agile development activities.

• Coordinate with Navy commands, program managers, senior stakeholders, and external organizations.
• Mentor junior analysts and provide technical guidance to project teams.
• Develop executive briefings, presentations, reports, and strategic recommendations.
• Represent program interests during meetings, working groups, and planning sessions.

• Bachelor’s degree in Business Administration, Public Administration, Information Systems, Management, or a related field.
• Five (5) or more years of experience in program analysis, policy analysis, business process improvement, records management, systems analysis, or related disciplines.
• Demonstrated experience leading process improvement initiatives and stakeholder engagements.
• Experience developing policy documentation, SOPs, business rules, and operational procedures.
• Strong analytical, project management, and leadership skills.
• Excellent written and verbal communication skills.
• Active Secret Clearance or ability to obtain one

• Experience supporting Navy personnel programs, enterprise records systems, or Department of Defense organizations.
• Experience with Agile methodologies, systems implementation, Salesforce CRM, and business process reengineering

• Medical, Dental, and Vision Insurance
• Paid Vacation and Sick Leave
• Paid Federal Holidays
• Telework Opportunities
• Professional Development Opportunities

Join a high-performing team supporting Navy personnel readiness, enterprise systems modernization, and strategic program initiatives. This role offers the opportunity to influence mission-critical operations while leading meaningful improvements that support Sailors, veterans, and their families.

Coastal Management Solutions is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace.

Qualified candidates are encouraged to apply.