Business Implementation Manager

Millington, TN, US

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay Range: $83,200 - $179,400

As a Project/Program Manager, you will be responsible for leading and managing operational projects and programs. You will work closely with internal and external stakeholders to deliver operational efficiency, ensure customer satisfaction, and drive continuous improvement in logistics and supply chain operations. This role will require strong project management skills, a deep understanding of 3PL operations, in‑depth knowledge of automation systems, robotics and related technologies, and the ability to manage cross‑functional teams in a high‑stakes environment.

Project Management & Execution

• Lead site‑level projects and programs, ensuring timely and successful execution.
• Develop detailed project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Drive accountability by monitoring progress, resolving issues, and removing roadblocks.
• Ensure all projects comply with company policies and industry regulations.

Customer & Stakeholder Management

• Serve as the primary point of contact, building and maintaining strong relationships.
• Manage customer expectations and ensure alignment with operational goals.
• Facilitate regular status meetings, providing clear updates on progress, risks, and opportunities.

Operational Excellence

• Identify and implement process improvements to increase operational efficiency.
• Collaborate with operational teams to optimize warehouse, inventory, and transportation management.
• Monitor performance against key metrics and take corrective action when necessary.

Financial Oversight

• Manage project budgets, ensuring financial targets are met.
• Provide detailed financial reporting and analysis to senior leadership.
• Identify cost‑saving opportunities without compromising service quality.

Team Leadership & Development

• Lead and motivate cross‑functional teams, ensuring alignment with project goals.
• Provide guidance and mentorship to team members to foster professional growth.
• Ensure proper staffing and resource allocation to meet operational demands.

Education & Experience

• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field.
• Minimum 7 + years of experience in logistics, supply chain, or project management.
• Experience managing complex operations within a 3PL or contract logistics environment and integrating automation systems with Warehouse Management Systems (WMS) or other enterprise software.

Skills & Competencies

• Strong understanding of Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).
• Proven ability to manage complex projects with tight deadlines and competing priorities.
• Excellent communication and interpersonal skills with the ability to influence at all levels.
• Financial acumen with experience in budgeting, cost analysis, and financial reporting.
• Analytical mindset with a focus on continuous improvement and solutioning.
• Proficient in Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet).
• Flexibility to adjust plans and strategies based on project demands or unforeseen challenges.

Leadership & Problem‑Solving

• Demonstrated ability to lead and…