Dispatcher, Trades ​/ Skilled Labor

If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!

• You like interacting with people.
• You like working in a collaborative environment.
• You are patient and persistent.
• You like working with technology.
• You aren’t afraid of a challenge.
• You like working with a team.

Initially, you’ll team up with a more experienced dispatcher to train on the knowledge and skills you’ll need to perform. Once you are up to speed, you’ll be critical in providing an excellent experience for our customers.

• Communicating with the Managers and Service Professionals – you’ll interact daily with management and service professionals to synchronize activities to ensure the right tools and the right technicians are sent to the homeowner at the right time to solve their plumbing needs.
• Highly adaptable to a dynamic environment – you can adjust easily to changes in priorities and demands of the homeowner as well as management while maintaining focus on the goals of the franchise owner.
• Following Our Mr. Rooter Plumbing Process – you’ll follow our proven process, from communicating with the customer to processing payments.

The team is collaborative and competitive here ter Plumbing and we keep our eyes on the numbers to ensure everyone wins. There’s even a physical scoreboard at the office so that we can celebrate the victories.

• Offering and Delivering Solutions – we educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.
• Quality Workmanship – we make sure we get it done right, the first time.
• Operating Efficiently – we stay productive with our time and carefully use materials to avoid waste.
• High Customer Satisfaction – we collect customer feedback through surveys and Google reviews that we tie back to each service call.

• Must be able to lift at least 35 lbs.
• Must have a valid driver’s license.

• Paid Training – we make sure that you have the knowledge and skills to grow in your career.
• Computer and Software – we use state-of-the-art technology and software to make customer interactions faster and easier.
• Paid Time Off
• Benefits

The starting pay range for this position is $20.00 to $30.00 per hour, depending on your level of experience doing similar work.

ter Plumbing, we value helping our team members build long-lasting careers in the plumbing industry, starting from general labor positions all the way to team leaders or licensed plumbers.