Inside Sales Representative

## Inside Sales Representative Apply locations:
Mills River, NCtime type:
Full time posted on:
Posted Todayjob requisition :
NB6026431

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are front runners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage.

Together we can renew the everyday, for a future beyond fossils!

Learn more about us as a workplace  Adhesive Materials is looking for an
** Inside Sales Representative
** to join our team in
** Mills River, North Carolina.
**** Greetings from your future manager**"In this role, you will manage and grow a portfolio of customer relationships while proactively identifying opportunities to expand our business. Success in our Inside Sales organization comes from building trusted customer partnerships, collaborating across teams, and bringing a solution-oriented mindset to every interaction. If you’re motivated by continuous learning, collaboration, and driving results, we’re excited to welcome you to the team and support your success.”

- Marie Olson, Inside Sales Manager.
** What you will do
*** Manage and develop an assigned portfolio of customers, supporting sales growth, profitability, and product mix in line with business goals
* Build strong relationships with existing customers and identify new business opportunities through proactive account planning, customer engagement, and value-based selling activities
* Conduct regular customer outreach, business reviews, and sales campaigns, while maintaining accurate customer, opportunity, and activity information in CRM and other sales systems
* Work closely with Customer Service, Technical Support, and other internal teams to provide effective customer support and a seamless customer experience
* Monitor account performance, profitability, and accounts receivable, taking appropriate action to address risks, overdue balances, and growth opportunities
* Gather and share insights on customer needs, market developments, competitor activities, and industry trends to support business growth and decision-making
* Collaborate with internal stakeholders to execute customer growth plans, support team objectives, promote digital solutions, and represent UPM at industry events and trade shows when needed
** Who you are
*** You have relevant commercial education or equivalent experience, with an interest in technical products and solutions
* You have experience in sales, customer service, or another customer-facing role, ideally in a B2B environment
* You have knowledge of the packaging or labeling industry, which is considered an advantage
* You have strong communication, relationship-building, and networking skills
* You have commercial awareness and confidence in phone-based sales and customer interactions
* You have experience using CRM systems and digital sales tools
* You are able to collaborate effectively with customers and cross-functional teams
* You are organized and proactive in managing multiple priorities
* You are motivated to identify opportunities and deliver value to customers
* You have fluency in Spanish, which is considered an asset
** This is what we offer to you**
* ** A meaningful job:
** We have an inspiring purpose “We renew the everyday for a future beyond fossils”. Our work is impactful and transformative.
* ** A caring community:
** Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues.

We support the work-life balance of all our employees.
* ** Development opportunities:
** We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
* ** Responsible employer:
** Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas,…