Facility Security Receptionist

At Stoke, we believe a thriving space economy will enable a vibrant, sustainable, and equitable future here on Earth. That is why we’re building Nova, our fully and rapidly reusable launch vehicle. Designed for daily flight, Nova tackles the core challenges of space transportation by reducing cost, increasing availability, and improving reliability. By radically lowering launch costs and increasing flight cadence, we’re helping create a truly scalable space industry.

Our team is mission-driven, collaborative, and empowered to take ownership of their work. If you want to work alongside some of the most dedicated and talented people on Earth, we’d love to have you join us.

The Facility Security Receptionist serves as the face of the company, creating a professional, secure, and welcoming experience for employees, visitors, vendors, and candidates. This role supports the day-to-day operations of our office and facilities while providing front-end security and administrative support in a fast-paced design and manufacturing environment.

The ideal candidate is highly organized, proactive, and service-oriented, with a strong senseof ownership and attention to detail. They will manage competing priorities, anticipate operational needs, and partner closely with leadership, Security, Human Resources, Recruiting, Facilities, and Operations to maintain a safe, efficient, and productive workplace.

• Serve as the primary point of contact for all visitors, vendors, and candidates by providing a professional, courteous, and security-conscious first impression
• Manage visitor check-in procedures, including verifying visitor eligibility in accordance with ITAR and company security requirements, safety and security briefings, sign-in logs, and badging.
• Monitor the front entrance, control facility access, and support physical security protocols by identifying and escalating security concerns, unusual activity, or policy violations.
• Manage daily office operations, including conference room scheduling, office organization, mail distribution, office equipment maintenance, and overall workplace readiness to support uninterrupted business operations.
• Check in and provide safety and facility training for office vendors, service providers, contractors, and suppliers
• Support Human Resources, Recruiting, Facilities, Security, and Operations teams by assisting with candidate check-in, new employee check-in, badge administration, visitor management, company communications, and maintaining administrative records while protecting confidential information.
• Maintain a clean, organized, safe, and professional office environment by proactively identifying operational improvements, coordinating minor facility repairs, monitoring office appearance, managing common areas, and supporting workplace health and safety initiatives.
• Identify opportunities to improve workplace processes, procedures, and standards that increase efficiency and enhance the employee and visitor experience.

• 3+ years of progressively responsible experience in office management, executive administration, reception, workplace operations, or administrative support in a fast-paced professional environment.
• Strong customer service orientation with outstanding interpersonal and communication skills.
• Professional demeanor with the ability to interact confidently with executives, customers, government representatives, vendors, and employees at all organizational levels.
• Experience supporting engineering, manufacturing, aerospace, technology, or other high-growth organizations
• Strong organizational, time management, and problem-solving skills with exceptional attention to detail and accuracy.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Google Workspace, Envoy, Slack, Zoom, and common office management software.
• Experience with purchasing systems, visitor management software, badge systems, shipping platforms, and office inventory management is preferred.
• Comfortable working in a dynamic environment where priorities shift rapidly and new responsibilities emerge regularly.
• Ability to work independently while also…