Guest Services, Customer Service​/HelpDesk

UP TO $17 Per Hour!!

Ocean Grove Post Acute in beautiful Millsboro, DE is hiring for a Part Time Guest Services position.

This position works the hours of 12pm-8pm, including weekend availability.

The Guest Services team member provides the initial introduction to our facility. Ideal candidate will possess exceptional customer service skills, pleasant telephone voice, great people skills, and theabilityto multi-task while maintaining a calm,focused, and patient disposition. Guest Services must be professional, personable, friendly, and able to handle a variety of communication situations as well as administrative tasks and multitask.

• Cordially and professionally greet and direct residents, visitors, callers, and staff.
• Become acquainted with staff members and their functions in order to properly route calls.
• Complete various administrative projects as directed by supervisor.
• Possess appropriate computer skills needed to effectively accomplish required tasks.
• Cooperate with other departments to facilitate communications and notification of immediate needs.
• Ability to follow procedures formed in medical emergencies and urgent matters.

Guest Services candidate will have exceptional customer services/sales experience. Minimum requirement of a high school diploma.

• Maintain confidentiality/HIPPA at all times as it relates to resident information and business functions. Practice good judgment at all times.
• Dependable attendance.
• Maintain proper dress code in uniform.

• 401K Match
• Tuition Reimbursement
• Benefits (Medical, Dental, Vision)
• SOFI Wellness
• Competitive Rate
• Advancement Opportunity