Retail Sales associate Part Time

Benefits

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off:
  Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable
  
  Health Benefits:
  
  Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan:
  Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan:
  Accumulate funds through after‑tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

Eligibility requirements vary by position.

Responsible for executing Acquisition 365, renewing, upgrading, cross‑selling BJ’s Loyalty Programs. Also responsible for merchandise returns, exchanges, pick‑ups, and general customer‑service inquiries. Provides excellent and efficient member service.

• Promote BJ’s value proposition regarding acquisition, retention, perks, and the member experience.
• Convert potential members by actively and effectively pitching membership programs in accordance with company policies and practices.
• Sell BJ’s membership products to potential new and existing members.
• Drive toward goal achievement defined by business benchmarks.
• Exhibit clear understanding of all BJ’s membership options and Co‑Brand credit card.
• Deliver superior customer service to members regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product lookup, and pick‑ups.
• Follow tax‑exempt/resale membership policies and monitor renewals and status.
• Resolve member concerns in a courteous and timely manner, escalating when necessary.
• Assist with Buy Online, Pick Up in Club orders.
• Maintain club policies and procedures, perform other duties as assigned.
• Support the application of club policies, procedures and compliance.
• Ensure a safe and positive environment for members and colleagues.
• Embrace inclusion and diversity, work collaboratively and with respect.
• Work as a team to achieve goals, move with speed and agility, innovate and adapt.

• Prior front‑line/customer service or sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises.

There may be occasional contact with cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $17.00.