Order Management Specialist

Order Management Specialist

Our client, a leading organization in the technology and manufacturing sector, is seeking a dedicated Order Management Specialist to join their team. As an Order Management Specialist, you will be part of the Sales Operations team supporting various cross-functional departments. The ideal candidate will demonstrate strong communication skills, attention to detail, and a proactive approach to problem-solving, which will align successfully in the organization.

Location:

Milpitas, CA

Pay Range: $40.00/hr

Shift: 8 am - 5 pm, Monday through Friday

• Support the end-to-end order fulfillment process, including forecasting, manufacturing slot requests, booking, shipment, and revenue recognition.
• Serve as the primary point of contact for order placement and administration for assigned accounts, ensuring customer satisfaction and issue resolution.
• Collaborate with sales, finance, legal, and supply chain teams to review customer contracts and ensure compliance with company policies.
• Maintain accurate sales orders in Oracle EBS, Oracle Sales Cloud, and Oracle CPQ, and update sales database records regularly.
• Coordinate shipping documentation, manage order changes, and communicate shipment status across multiple teams and time zones.

• At least 1 year of order management experience or equivalent business experience.
• Associate degree or equivalent experience preferred.
• Experience with ERP tools such as Oracle EBS, Oracle Sales Cloud, and Oracle CPQ is preferred.
• Proficiency in Microsoft Office, especially Excel;
  PowerPoint and Power BI exposure is a plus.
• Strong organizational skills and the ability to work effectively across teams and time zones.

• Opportunity to work in a dynamic and innovative environment.
• Engage in cross-functional initiatives that improve business processes.
• Gain valuable experience with leading ERP and sales tools.
• Collaborate with diverse teams across different regions.
• Be part of a company recognized for its commitment to diversity and ethical practices.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.