Sales Operations Analyst

Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. We enable the production of electronic devices through systems and solutions for wafers, reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. Our teams of physicists, engineers, data scientists and problem-solvers work together to accelerate the delivery of tomorrow’s electronic devices.

Our Sales Operations Team is looking for a multifaceted individual who can communicate effectively across various functional areas and has excellent hands-on problem-solving and analytical skills. This person will elevate the operational efficiency and data management in the Sales Operations department.

• Maintain a bookings snapshot report including weekly analysis of snapshot data.
• Generate and maintain various snapshot analysis reports applying advanced Excel skills (formulas, pivot tables, Power Query).
• Review sales orders in SAP for allocations, configuration issues and pricing.
• Provide support for quotes, sales forecasts, shipments.
• Reconcile bookings dollars in snapshot to SAP and Caerus.
• Complete quarter end close activities in conjunction with corporate finance.
• Respond to inquiries relative to order conditions and configurations from Program Managers, Division Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance.
• Coordinate divisional tool slotting in conjunction with Master Scheduler and Business Development.
• Maintain ARGO Master Ops plan weekly. Reconcile between corporate revenue and Argo plan.
• Lead weekly slotting meetings.
• Participate in weekly divisional meetings pertaining to order status, forecast, and/or order review.
• Receive quote requests, quote changes, adjustments and cancellations from Field Sales, Divisional Sales, Master Schedulers and Program Managers. Submit requests to Corporate OA for order processing as needed.
• Review and acknowledge divisional approval for non-standard terms and conditions in accordance with Corporate Bookings policy.
• Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.
• Work with global regions and multiple time zones.
• Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors. Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results.
• Good communication and telephone skills to relate and resolve specific order issues. Ability to act in authoritative role in meetings or related discussions.
• Previous background should include knowledge of order management, as well as demonstrated ability to take care of other company personnel on customer order-related issues.
• Ability to use AI tools embedded in Excel/Power BI or Copilot-style assistants to analyze large booking, revenue, and backlog datasets; identify variances between SAP, snapshot reports, and planning tools.
• Using AI to surface anomalies, trend changes, or mismatches more quickly during weekly reporting and quarter-end close cycles.

• 4 year degree or at least two years work experience in a Sales Ops environment supporting the Sales function internally.
• Advanced skills on functionalities of Microsoft Excel.
• SAP ECC and SAP CRM, MS Teams, SharePoint, Power BI reporting experience preferred.
• Ability to react quickly in a fast paced environment.
• Function independently without daily direction.
• Excellent interpersonal and project management skills.
• Ability to work within a global environment, with sensitivities and understanding of cultural and multiple time zone challenges.

• Bachelors Degree plus 5 years’ experience; or Masters degree plus 3 years’ experience; or PhD plus 0 years’ experience.

Base Pay Range: $98,500.00 - $ Annually

Primary

Location:

USA-CA-Milpitas-KLA

KLA’s total rewards package may include performance incentives and benefits such as medical, dental, vision, life, 401(K) matching, employee stock purchase program, tuition reimbursement, development and career growth opportunities, wellness benefits, and paid time off and holidays.

KLA is an Equal Opportunity Employer. Reasonable accommodation is available to applicants with disabilities. For accommodation requests, contact  or .