Guest Experience Specialist - Front Desk & Reservations
Job in
Milpitas, Santa Clara County, California, 95035, USA
Listed on 2026-08-07
Listing for:
Sonesta International Hotels Corporation
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Sonesta International Hotels Corporation is seeking a Guest Services Agent to manage front desk operations and guest relations during shifts, serving as the first point of contact for guests and representing the brand.
The GSA delivers Sonesta Service, registers guests, issues keys, answers inquiries, processes transactions, handles reservations, and supports the Operations Manager to ensure smooth front-desk performance across shifts.
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