Field Application Engineer
Job in
Milpitas, Santa Clara County, California, 95035, USA
Listed on 2026-03-04
Listing for:
CivicMinds, Inc.
Full Time
position Listed on 2026-03-04
Job specializations:
-
Engineering
Systems Engineer, Hardware Engineer, Electrical Engineering
Job Description & How to Apply Below
Essential Duties and
Responsibilities Include:
- Competent to work independently with cross functional departments.
- Responsible for project managing including the technical relationship with the assigned customer. The FAE should be the go-to person for customer's technical contacts.
- Responsible for handling the first level for all technical matters including product discussions, FA/debug, JIRA tracking/closure and project monitoring.
- Work with firmware/system/ASIC engineers on resolving customer issues
- Minimum 3+ years field support experience in semiconductor industry
- Proficient in verbal, written and presentation skill
- Familiar with system hardware design
- Good knowledge on schematic capture and PCB layout
- Strong ability to comprehend technical discussion and writing note/summary
- Must enjoy working with dynamic people and building client relationship
- Familiar with PC system architecture and Windows/Linux OS environment
- Experience in SSD system debugging and SSD firmware is a plus
- Good knowledge of NAND flash, SATA, PCIe and NVMe standard is a plus.
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