NPI Product Engineer

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have been built without our systems. KLA invents solutions for the manufacturing of wafers, reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.

Our innovations begin with inspiration, research and development. KLA invests more than 15 % of sales back into R&D. Our teams of physicists, engineers, data scientists and problem‑solvers collaborate with leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling tough problems. There is never a dull moment.

The KLA Services team headquartered in Milpitas, CA, is our service organization that includes Service Sales and Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with field teams and customers in all business sectors to maintain high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include proactive management of tools to identify and improve performance, expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support, and an extensive parts network to ensure worldwide availability of parts.

• Gain a systems‑engineering level knowledge of highly sophisticated wafer inspection systems, including image processing servers, wafer stage, vibration isolation, motion control, opto‑mechanical and automated wafer handling subject areas.
• Support external and internal customers in the operation, installation, upgrade, diagnosis, repair and application of systems.
• Respond to situations where first‑line support fails by providing written plans of action via e‑mail or hands‑on assistance at customer sites in Asia, the USA and Europe.
• Write technical reports to communicate issues, analysis, technical assessments, system status and engineering recommendations.
• Implement and supervise progress of the NPI/Sustaining work tasks, including diagnostic improvements, software feature requirements development, training plans and documentation planning and contribution.
• Work closely with engineering teams, attending concept and design reviews to provide feedback on serviceability of new designs and potential improvements.
• Drive small projects in a matrix environment.

• Bachelor’s Degree in Engineering, Physics, IT/Software/Networking, Electronics, Optics, Mechanical, Software or a related technical field.
• Hands‑on experience building, operating, and solving problems for KLA inspection systems.
• Knowledge of servers, electrical and mechanical systems, and/or motion control.
• Interest in technology, human factors, business, driving improvements, and enjoying communication and building working relationships.
• Knowledge or experience with industry‑standard problem‑solving methodologies and models.
• Excellent oral and written communication skills.
• Results‑oriented, looking for challenges, and driven to excel.
• Quick grasp of technical information.
• Motivated by helping others succeed, enjoys instructing, fixing, working with groups of people, and explaining sophisticated things simply.
• Flexibility to quickly adapt to a dynamic environment (adjust between program tasks and service team needs).
• Availability for travel both domestically and internationally up to 10‑20 %.

• Master’s Level Degree and 0 years related work experience;
  Bachelor’s Level Degree and related work experience of 2 years; or equivalent work experience.

Base Pay Range: $95,000.00 – $ per year. Primary

Location:

Milpitas, California, USA. KLA’s total rewards package for employees may include participation in performance incentive programs and eligibility for additional benefits such as medical, dental, vision,…