BBP NPI Product engineer

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.

The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems.

There is never a dull moment with us.

Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.

Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description /Preferred Qualifications As a NPI Product Engineer supporting KLA Services for BBP systems the responsibilities would include the following:

Gain a systems-engineering level knowledge of highly sophisticated, groundbreaking vacuum E-Beam system including wafer stage, vibration isolation, motion control, opto-mechanical and Automated Wafer handling subject areas

Support external and internal customers in the operation, installation, upgrade, diagnosis, repair and application of systems.

Respond to situations where first-line support has failed to resolve problems by providing written plans of action by e-mail or hands-on assistance at customer sites in the Asia, USA and Europe.

Write technical reports to communicate issues, analysis, technical assessments, system status, and engineering recommendations.

Implement and supervise progress of the NPI/Sustaining work. This will include Diagnostic improvements, software feature requirements development, training plans and documentation planning and contribution.

Work closely with Engineering, attending concept and design reviews to provide feedback on serviceability of new designs and potential improvements

Drive small projects in matrix environment

Preferred Qualifications

BS in Engineering, Physics, Optics, Mechanical or related technical field.

Hands-on experience building, operating, and solving problems for EBEAM systems.

Knowledge of electrical and mechanical systems, motion control, vibration isolation

Person who will thrive in this job is interested in technology, human factors, business, driving improvements, and enjoys presenting and building working relationships.

Knowledge or experience with industry standard problem solving methodologies and models.

Excellent oral and written communication skills.

Results oriented, looking for challenges, and driven to excel.

Quick grasp of daring, sophisticated technical information.

Motivated by helping others succeed, enjoys teaching, fixing, working with groups of people, and explaining sophisticated things as simply as possible.

Flexibility to quickly adapt to dynamic environment (Adjust between program tasks and sophisticated service team needs)
Availability for travel both domestically and internationally up to 10-20%.

Minimum Qualifications Doctorate (Academic) Degree and 0 years related work experience;
Master's Level…