Critical Operations Engineer ; Night); SV

Critical Operations Engineer I Role

As a member of the Data Center Operations team, the Critical Operations Engineer I (COE I) is responsible for operating, monitoring, and maintaining critical data center electrical, mechanical, cooling, and fire/life safety systems to support reliable facility operations. COE I performs routine operational tasks, responds to alarms and abnormal conditions, supports customer infrastructure projects, and works closely with team members, vendors, and customers while developing technical knowledge and experience within a mission-critical environment.

The COE I follows established operational procedures, safety standards, and best practices while supporting day-to-day facility operations and continuous improvement efforts. The position also performs other duties and responsibilities as assigned.

We are currently hiring for the Night Shift Tuesday-Saturday 11:00pm-7:30am

Critical Facilities Operations

• Operate, monitor, maintain, and troubleshoot mission-critical electrical, mechanical, and life safety systems to ensure uptime and reliability.
• Perform facility inspections, respond to abnormal conditions, and document findings.
• Track, trend, and analyze system performance; utilize CMMS to manage work orders and maintenance.

Electrical Systems

• Support electrical distribution from utility and generator switch gear through UPS and customer load.
• Assist with maintenance activities involving generators, switch gear, UPS, STS, ATS, PDUs, transformers, and power circuits.
• Perform customer power adds, disconnects, and related infrastructure support activities Mechanical Systems.

Mechanical Systems

• Operate and maintain chilled water, HVAC, CRAC/CRAH, humidification, and central plant systems.
• Support cooling optimization, pumps, VFDs, cooling towers, heat exchangers, and water treatment.

Fire Life Safety & Infrastructure

• Monitor wet sprinkler and double-interlock pre-action systems and associated detection devices.
• Support customer infrastructure projects including cage builds, rack and stack, overhead installs, power, and cabling.

Collaboration & Customer Support

• Partner with senior technicians, contractors, and vendors on maintenance, upgrades, and expansions.
• Provide advanced remote hands, manage trouble tickets, incidents, and customer requests.
• Support administrative and communication activities across CMMS, ticketing, monitoring, and other operational platforms; maintain accurate documentation and provide timely updates to stakeholders.
• Contribute to procedures, documentation, and continuous improvement while promoting Operational Excellence.

Knowledge, Skills and Abilities:

Required:

• Strong troubleshooting and problem-solving skills with the ability to apply technical knowledge effectively
• Self-motivated, dependable, and accountable with a strong work ethic.
• Team-oriented mindset with the ability to collaborate across operations, engineering, and customer teams.
• Commitment to safety, quality, and operational excellence.
• Ability to work in a fast-paced, high-availability environment.
• Clear written and verbal communication skills.
• Working knowledge of data center electrical, mechanical, and BAS/BMS infrastructure and systems.
• Strong understanding of data center electrical and mechanical infrastructure.
• Working knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, OSHA, and fire life safety requirements.
• Comfortable using hand tools, electrical test equipment, and standard computer applications.

Preferred Experience:

• Electrical distribution systems including generators, switch gear, UPS, STS, ATS, PDUs, and transformers.
• Mechanical systems including chilled water, HVAC, CRAC/CRAH, humidification, pumps, VFDs, cooling towers, and heat exchangers.
• Fire protection systems including wet sprinkler and double-interlock pre-action systems.
• BMS, PLC controls, and integrated monitoring systems.
• Fiber and copper cabling installation, termination, and testing.
• Proficiency with fiber optics, structured cabling, and telecommunications infrastructure.
• Working knowledge of basic security systems, including access control, CCTV, and facility monitoring systems.

Education/

Experience:

• High School Diploma or greater.
• 2-5 years of experience in the data center industry.
• Proven hands-on experience with large commercial or industrial electrical and mechanical systems.
• Strong fit for candidates with experience in the military with HVAC or Electrical training.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is required to stand; walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. The position also demands flexibility to work in a fast-paced,…