Communications Dispatcher; Entry-level and Lateral

Recruitment Status

*** THIS RECRUITMENT IS OPEN UNTIL FILLED, AND MAY CLOSE AT ANY TIME.**

The first application review date is Friday, September 18, 2026.

$ - $ Annually
Dispatchers receive 6% Holiday In-lieu pay

$ - $ Annually (Range includes holiday in-lieu pay only)
In addition, Dispatchers are eligible to receive the following additional pay:

• Up to 5% Night Differential
• 5% Tactical Dispatcher Pay

The Police Department is committed to protecting lives and property by working with our community and providing professional and responsive police services. Our Communications Center serves as the Public Safety Answering Point (PSAP) for accessing police, fire, and medical services within the City of Milpitas and is staffed 24-hours a day, 365 days a year, providing the highest quality of service to a population of over 80,000.

Working with us is an opportunity to join a tight-knit group of professionals dedicated to public safety.

The Milpitas Police Department seeks committed and compassionate candidates with strong multi-tasking skills to join an amazing team. You will be at the heart of our operations, orchestrating the movement of resources and working with a diverse team that includes dispatchers and dispatcher supervisors.

Located at the southern end of San Francisco Bay, Milpitas is a progressive community that is an integral part of Silicon Valley. As a full-service city of 452 full-time employees with water utility, sewer utility, police and fire services, Milpitas serves a diverse population of nearly 80,000. Milpitas is the eighth-fastest growing city in the United States according to the US Census, and the second fastest in California.

The home ownership rate is close to 70%, and the Milpitas housing market remains relatively affordable in Santa Clara County. Milpitas is often called the "Crossroads of Silicon Valley" with most of its 13.63 square miles of land situated between two major freeways (I-880 and I-680), Route 237, and a County expressway.

Incorporated in 1954, the City of Milpitas is a bustling general-law city supervised by a council-manager form of government. Milpitas is a full-service city that includes Police, Fire, and a water utility and sewer utility. The Council makes planning and policy decisions for residents, and oversees the City’s $253.2 million budget. Issues currently challenging the City include development, quality of life, and traffic.

We encourage you to check us out at: https://(Use the "Apply for this Job" box below)./

Duties may include, but are not limited to, the following:

• Receive emergency calls from the public requesting police, fire, or other emergency service; determine nature and location of emergency, determine priority, and dispatch emergency units as necessary and in accordance with established procedures.
• Maintain contact with all units on assignment; maintain accurate status and location of police field units and fire units.
• Answer non-emergency calls for assistance; answer maintenance service emergencies on weekends and holidays.
• Prioritize and coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies.
• Answer incoming phone calls; screen calls and route to the appropriate person or office.
• Enter, update, and retrieve information from various databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information.
• Quickly evaluate emergency situations and develop logical working solutions.
• Perform related duties as assigned.

Please note:

This position requires shift work, depending on the operational needs of the department.

Education:

Equivalent to the…