HR Generalist; Operations; Req

Company Overview

About SS8 Networks:
As a leader in Lawful, Location and Data Intelligence, SS8 helps make societies safer. Our commitment is to extract, analyze, and visualize the critical intelligence that gives law enforcement, intelligence agencies, and emergency services the real-time insights that help save lives. Our high performance, flexible, and future-proof solutions also enable mobile network operators to achieve regulatory compliance with minimum disruption, time, and cost.

SS8 is trusted by the largest government agencies, communications providers, and systems integrators globally.

HR Generalist (Recruiting Ops)

Milpitas, CA (Hybrid)

We’re seeking an HR Generalist to own recruiting operations and support people programs, partnering closely with our HR Operations function. This role is focused on attracting talent, delivering a strong candidate and employee experience, and executing key engagement and culture initiatives — with limited backup support for core HR systems when needed. This is a highly collaborative role for someone who enjoys building scalable processes, keeping things organized, and bringing energy to how people experience our company from candidate to contributor.

Recruiting & Talent Operations

• Own recruiting operations end-to-end, from job intake through offer acceptance
• Serve as primary owner of the ATS (Greenhouse), including workflows, data integrity, and reporting
• Manage job posting strategy across Linked In, Glassdoor, CALJOBS and other platforms
• Conduct candidate pre-screening and coordinate interview processes
• Design and manage interview scheduling and candidate logistics
• Prepare offer letters and support the offer process through acceptance
• Administer and continuously improve the Employee Referral Program
• Manage the company’s Linked In Recruiter Seat
• Manage the Employee Referral Program
• Partner with hiring managers to ensure a consistent, efficient, and candidate-friendly recruiting process
• Support Affirmative Action Plan (AAP) applicant data and outreach
• Coordinate Company Career Fairs and related events

Onboarding & Employment Experience

• Coordinate new hire onboarding and orientation in partnership with HR Operations
• Ensure completion of onboarding requirements (including I-9 and E-Verify coordination)
• Support contractor onboarding and administration
• Maintain onboarding workflows, templates, and documentation to ensure a smooth first-day experience

People Programs, Engagement & Culture

• Administer engagement surveys and help coordinate follow-through on action plans
• Manage recognition programs, including Star and Spot Awards
• Plan and support employee events, town halls (logistics support), and culture initiatives

Policies, Systems & Backup Support

• Provide backup support for HRIS (ADP) and intranet administration as needed
• Provide backup support and review for Global payroll processing in partnership with HR Operations
• Support travel policy administration and employee questions related to travel
• Serve as point of contact for onsite customer visits

• 4–6 years of experience in HR Generalist and Recruiting Operations roles
• Strong hands-on experience with ATS platforms (Greenhouse) and recruiting workflows
• Experience coordinating interviews, offers, and onboarding processes
• Comfort partnering with HR Operations on systems and compliance-related workflows
• Highly organized, detail-oriented, and process-minded
• Strong communication skills and a collaborative, service-oriented approach

The expected base salary range for this position is $85,000 - $105,000. Actual compensation will be determined based on the candidate’s skills, experience, and qualifications. This role is also eligible to participate in SS8’s corporate bonus program, subject to the terms of the applicable plan. We offer a comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off.

At SS8 Networks, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from an SS8 office on select days, as determined by the business needs of the team.

SS8 is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other protected status under applicable law.

SS8 does not accept unsolicited resumes from staffing agencies, search firms, or third parties. Any resumes submitted without a signed agreement in place will be considered the property of SS8, and no fees will be paid if a candidate is hired as a result.