Integration Technician; Onsite Milpitas, CA

About the Role

The Integration Technician will play a key role in the integration of sales orders to meet customer requirements. Daily duties include managing technical sales order build-outs. These orders would encompass servers, storage, networking, and rack build-outs to meet customer outcomes and ship dates. Onsite position.

• Configure servers, storage subsystems, networking devices, and workstations.
• Integrate hardware and configure software applications to customer requirements.
• Perform racking, stack, cabling, and documentation of rack build-outs.
• Manage customer sales orders to meet the required ship date.
• Update firmware, BIOS, and configurations to meet customer requirements.
• Install operating systems and hypervisors.
• Perform imaging and asset tagging of customer assets.
• Provide pre‑sales and post‑sales technical support.
• Communicate with sales teams about any impact on order status.
• Assist with customer questions regarding systems.
• Conduct technical research (online, telephone, or documentation).

• Minimum Associate degree (A.A.) or equivalent from a two‑year college or technical school or equivalent combination of education and experience.
• A minimum of three years of related experience and/or training.
• Experience working in a Windows environment as well as Linux.
• Demonstrated competency in conducting technical research to support troubleshooting.
• Demonstrated ability to provide technical support to sales staff and customers.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Must be professional in appearance and demeanor; excellent oral and written communication skills required.
• Flexibility, adaptability in a fast‑paced, dynamic environment; willingness to work overtime.
• Common sense application skills to carry out instructions furnished in written, oral, or diagram form.
• Problem‑solving ability involving several concrete variables in standardized situations.

$21 - $28.35 USD

• Comprehensive medical, dental and vision plans for you and your dependents.
• 401(k) retirement plan with employer match, 529 college savings plan, health savings account, life insurance, and long‑term disability.
• Competitive compensation.
• Training and development programs.
• Major offices stocked with snacks and beverages.
• Collaborative and cool culture.
• Work‑life balance and generous paid time off.

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email