IT Support - Onsite Help Desk Specialist
Job in
Milpitas, Santa Clara County, California, 95035, USA
Listed on 2026-07-20
Listing for:
FRALOCK
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Fralock is seeking a 1st line IT Support specialist to serve onsite and remote users in Milpitas and Fremont. You will troubleshoot hardware, software, and network issues, document problems in our ITSM system, and coordinate with teams to resolve tickets quickly.
In this role you will manage user accounts, assist with password resets, set up workstations, and help new hires get connected. The position requires 1–2 years of helpdesk experience, a high school diploma, and strong customer service
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