Spares Demand Planner

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.

The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems.

There is never a dull moment with us.

Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.

Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description /Preferred Qualifications The Spares Planner is responsible for end to end service parts planning for assigned products, ensuring alignment to business objectives for customer service levels, inventory optimization, and lifecycle support. This role owns the development and execution of spares strategies to meet Fill Rate targets, while proactively identifying and mitigating risks across supply, demand, and product changes.

Operating with a high degree of autonomy, the Spares Planner 3 serves as a key cross functional partner to Engineering, Supply Chain, Logistics, and Service organizations. The role drives planning decisions through data analysis, cross-functional collaboration, system expertise, and business judgment, while leading initiatives that improve service performance, cost efficiency, and scalability of spares planning processes.

Core Responsibilities Own spares planning strategy and execution for assigned product families across all lifecycle stages (NPI, Volume Mfg, Mature). Be the expert of assigned products

Develop, maintain, and continuously optimize spares plans to meet Fill Rate targets and customer service commitment. Conduct thorough Root Cause Analysis for deviations to plan Monitor and report performance metrics including Fill Rate, service levels, and planned vs. actual inventory

Proactively analyze demand signals, install base changes, and lifecycle events to adjust plans dynamically

Review and validate system-generated planning recommendations, applying subject matter expertise to refine outputs through vetted and approved exceptions. Partner with Business Intelligence Team to incorporate advanced analytics to improve forecasts.

Provide Root Cause/Corrective Action for Excess & No Demand (E&ND) inventory of assigned spare parts

Collaborate with cross-functional stakeholders (e.g. Regional Planning, Product Support Organization (PSO), Supply Planning, Program Managers, etc.) to incorporate business/customer/technical insights into demand plan Cross-Functional Leadership Serve as primary point of contact for global stakeholders on part availability, supply risks, and recovery plans

Lead cross-functional alignment across Engineering, Product Support (PSO), Procurement, and Logistics to resolve constraints and improve outcomes. Hold accountable owners to quality inputs and give visibility to…