Technical Program Manager

Payactiv, Inc. is a leading financial technology company revolutionizing the way workers access and manage their earnings. As the pioneer of Earned Wage Access (EWA), we empower employees with real-time financial flexibility while enabling businesses to improve workforce engagement and productivity. Our mission is to provide inclusive financial wellness solutions that improve the lives of millions of workers.

Payactiv is seeking a Technical Program Manager based in our Milpitas CA office
, who is passionate about creating user-centric fintech solutions that empower businesses and workers alike. This role requires a strategic thinker and customer advocate who thrives in a fast-paced environment and excels at cross-functional collaboration. The ideal candidate will have a strong technical background, a deep understanding of financial products, and a relentless focus on delivering exceptional user experiences.

• Manage End-to-End Migration:
  Oversee the entire migration process for new enterprise clients, ensuring a smooth, efficient, and timely transition from legacy systems.
• Data Mapping and Integrity:
  Execute and validate complex data mappings, including Employee s (old  new ), Paygroup configurations, and Payroll Calendar alignments between current and new providers.
• System Coordination:
  Coordinate seamlessly between legacy systems, current payroll platforms, and new time & attendance software to facilitate technical integrations and data migration.
• Timeline Oversight:
  Develop and manage customized migration project plans, establishing and tracking key performance indicators (KPIs) to ensure all milestones are met without service interruption.
• Credential and API Management:
  Guide clients through credential setups for payroll and time platforms, including the acquisition of sensitive integration data such as Vanity URLs, OAuthID/ClientIDs, and OAuth Secrets from third-party vendors.
• Stakeholder Training:
  Provide technical demonstrations and comprehensive training to client stakeholders to ensure successful platform adoption following the migration.
• Risk Mitigation:
  Proactively identify and resolve potential technical roadblocks or data discrepancies during the migration lifecycle, escalating issues as necessary to maintain project velocity.
• Strategic Advisory:
  Serve as a trusted advisor, offering best-practice recommendations for data structure and system configuration to maximize the client#39's return on investment.

• Bachelor’s degree in computer science, information technology, engineering, or a related technical field. Master’s degree is a plus.
• 3-5 years of experience in technical program management, project management, product delivery, or related roles in software, fintech, financial services, or other technology-driven environments.
• Proven track record of managing complex software development and integration projects from requirements through production launch, with accountability for scope, schedule, dependencies, risks, and stakeholder communication.
• Working knowledge of software development life cycle (SDLC), Agile/Scrum practices, release management, QA/UAT, production deployments, and common engineering delivery processes.
• Practical understanding of RESTful APIs, JSON, webhooks, authentication/authorization concepts, API documentation, and system-to-system integrations; ability to work with engineers to understand integration flows and troubleshoot delivery issues.
• Demonstrated experience working with geographically distributed and offshore software development teams, including managing time-zone differences, handoffs, communication, dependencies, and delivery commitments.
• Strong analytical and problem-solving skills; comfortable reviewing technical…